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Can I send emails from within the MCO?

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In MCO, you’ll see a mail icon that lets you send an email to your clients. This icon opens your device’s default email client. We do not send or store individual emails within MCO. The system can also send automatic emails for tasks such as welcoming clients, providing meeting reminders, and prompting them to complete the journal. Additionally, there is a mass email feature that lets you send emails to groups, which can also be used for newsletters.

Frequently Asked Questions

  • Can I send an individual email from within MCO?

    Yes. In MCO there is a mail icon that opens your device’s default email client so you can send an email to a client. MCO itself does not send individual emails directly.

  • Does MCO store copies of the individual emails I send?

    No. MCO does not send or store individual emails within the system.

  • Can MCO send emails automatically on my behalf?

    Yes. The system can send automatic emails for tasks such as welcoming clients, providing meeting reminders, and prompting clients to complete the journal.

  • Can I send emails to groups or use MCO for newsletters?

    Yes. There is a mass email feature that lets you send emails to groups and can be used for newsletters.